Posts Tagged ‘ColorTyme Rent to Own’

Price vs. Value of ColorTyme Rent to Own

June 14th, 2009 by admin

Some would say that rent-to-own prices are too costly to the customer.  This conclusion is reached by those making a direct comparison to standard retailers without considering the added value our rent to own home furnishings model provides customers.

ColorTyme offers brand new, brand name appliances and electronics to our customers, just like standard retail stores, but that’s where the similarities end.

ColorTyme’s rent to own agreements surpass standard retailers’ terms and conditions by providing unparalleled customer service and flexible rent to own payment options, with absolutely no obligations to buy the sofa, television, or washer dryer set they’ve been renting.

Our home furnishings rental agreement policies add value for our customers that they simply can’t find anywhere else in the retail marketplace.

Zero Obligation

ColorTyme rent to own customers are never obliged to make the next payment scheduled in their rental agreement. There is no other industry in the world that provides customers this level of flexibility. Each month, our customers have the option of continuing payments or returning the product, without financial penalty or damage to their credit history.

Flexible Payments

ColorTyme customers have incredible flexibility in making their payments, something our competitors in the retail industry simply do not offer. Whether you want to make weekly, bi-weekly, or monthly payments, the choice is always yours. We also offer an early-purchase option on every rent to own contract, which significantly reduces the price our rent to own customers pay.

Your Investment Does Not Go Away After Returns

We understand that life happens.  It happens to all of us.  That’s why if for any reason a customer needs to return a product during the rent to own payment cycle, their investment in that product will be held at ColorTyme until they get back on their feet.   When they are ready,  a ColorTyme customer can rent the same or similar product from the same ColorTyme store and just pick up right where they left off with their payments.  The original investment never goes away.  Renting to own is that easy with no risks involved.

Unparalleled Customer Service

If a customer purchases products from a traditional retailer, and those products break after the warranty has expired, the customer is responsible for all repairs – even if the customer is still making credit card payments on the damaged merchandise.

On the other hand, ColorTyme rent to own customers are protected. Regardless of the manufacturer’s warranty on a product, we provide repair service and loaners while your product is being repaired at no extra cost on every product covered by an active rental agreement. ColorTyme customers can enjoy a stress-free shopping and ownership experience knowing they will never be stuck with broken or unusable merchandise while making payments.

When you consider the benefits rent-to-own retailers like ColorTyme offer, it’s easy to see why comparing our prices to standard retailers only tells part of the story. The price customers pay for rent to own merchandise may be higher than traditional retailers, but the value of flexible payments, unparalleled service, and zero obligation to keep the merchandise makes up for the difference.

To learn more about ColorTyme’s rent to own products and policies, visit ColorTyme.com and explore the best value for customers in the retail industry.

Source:  www.rtohq.org

ColorTyme Treats Customers Like Family

June 12th, 2009 by admin

In each of our rent to own furniture stores nationwide, you’ll find a friendly, HomeTown ColorTyme associate ready to provide each and every customer a high quality of service, attention and care. And like your family, we’ll be there for you if something goes wrong during the term of your furniture rental agreement.

Our flexible, rent to own plans include customizable payment options, great quality appliance rentals, rental electronics, and reliable service agreements that cover each item you rent to own from ColorTyme. However, our commitment to superior customer service doesn’t stop there.

Every chance we get, ColorTyme takes “treating you like family” one step further and lends a hand to our neighbors. Here are just a few examples of how ColorTyme touches the lives of individuals and families in the communities we serve:

  • When the town of Malakoff, Texas was hit by Hurricane Ike in September 2008, Hometown ColorTyme store in Mabank, TX came to the rescue. The store’s manager and staff donated a wide-screen TV rental to the local evacuee center so victims of the storm could stay entertained and up to date with the storm’s progress.
  • The Boys and Girls Club of Charlottesville, VA asked the community for contributions to their new clubhouse in November 2008. The Hometown ColorTyme store pitched in by providing brand new TVs, PlayStations, and Xboxes from their rent to own inventory for students in the after-school program. Read the full article here.
  • For the last five years, the Hometown ColorTyme store in Waipahu, HI has served a traditional, Thanksgiving dinner. Anyone who came by the rent to own store was welcomed with open arms and fed until their heart was content. Their Thanksgiving outreach program ensures the holiday is complete for many families and elderly residents in the neighborhood. Read the full article here.
  • In April, a Hometown ColorTyme customer’s family was battling their son’s heart disease in Hanover, PA.  The local ColorTyme store’s manager and staff came to the rescue by organizing and collecting donations to help defray costs of the boy’s medical treatment. Read the full article here.

These touching stories only scratch the surface of the great work each HomeTown ColorTyme rent to own store performs in service to the customers and neighbors in their communities. Our commitment to active participation in your community is just one way we ensure every customer feels like family.

Treating people fairly is at the core of the way we do business at ColorTyme. We believe that doing business with people who truly care about your family and neighborhood makes all the difference in the world to our valued customers. We take our responsibility to be active participants seriously and hope you never regard us as a faceless corporate entity.

To learn more about ColorTyme’s rent to own policies and the products available for rent in our stores, visit ColorTyme.com today.